Contact Us
How Can We Help?
Questions about your fire pit, pergola, or patio furniture order? Our team is ready to assist. Owned and operated by JetteSett Group.
Choose Your Preferred Channel
Live Chat
Available weekdays during business hours
Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days. Total delivery time is typically 6 to 11 business days from the date your order is placed. Every shipment includes tracking so you can follow your package.
Do you offer free shipping on outdoor furniture?
We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx based on destination and package size. Please visit our Shipping Policy page for full details.
What is your return policy for large items like pergolas?
We want you to love your purchase. If something is not right, please contact our team within 30 days of delivery. We will walk you through the return or exchange process and make sure everything is resolved smoothly.
Can I exchange a patio furniture set for a different style?
Exchanges are handled on a case-by-case basis depending on the item and its condition. Reach out to us via email or phone and we will help you find the right set for your outdoor space. Items must be in their original packaging for an exchange to be processed.
What type of fuel do your fire pits use?
Our fire pits come in both propane and natural gas options, depending on the model. Each product listing specifies the fuel type, dimensions, and heat output. If you need help choosing the right fire pit for your patio or deck, send us a message and we will guide you.
Are your pergolas weather-resistant?
Our pergolas are designed for year-round outdoor use with materials selected for durability against sun, rain, and wind. Specific material details and care instructions are listed on each product page. Feel free to contact us if you have questions about a particular model for your climate.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Fast Response
Every message is reviewed and answered within one business day by a real member of our team.
Secure Shopping
Your personal information and payment details are protected with industry-standard encryption at every step.
Built For Outdoors
Every fire pit, pergola, and furniture set is selected for durability and designed to handle the elements.
Free Shipping
Most orders ship free within the Continental U.S., with tracking included on every package.
